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Help FAQ's

How long will it take for my order to be processed?
All orders will be processed within 24 hours. Orders received after 1pm Pacific Standard Time will be processed the next business day. (Business days are Monday through Friday) Orders received on a holiday or on the weekend will be shipped on the following business day.

How long will it take my order to arrive?
Your order should be arriving depending on the method you choose; Standard 3-5 days, and Premium shipping will take about 1-2 days.
Click here to check your order status.

How do I know if you have received my order?
After you place an order, we'll send you a confirmation e-mail which includes your order number. We recommend you keep this e-mail for future reference, so that you can track the status of your order.

Can I make changes to my order after it has been submitted?
Sorry, but once you have submitted your order you are unable to make any changes to it. Please make sure you review your order carefully before you submit it to us.


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